SummaryIn this episode, Ross Saunders and Pam Ross discuss the importance of giving effective feedback in the workplace. They highlight common mistakes that managers make when giving feedback, such as waiting too long to give it o...

SummaryIn this episode, Ross Saunders interviews Shelle Rose Charvet, author of 'Words That Change Minds,' about the importance of motivation in the workplace. They discuss the negative effects of low motivation, such as decrease...

SummaryIn this conversation, Ross Saunders and Mark Leslie Lefebvre explore the complexities and responsibilities of management. They discuss the importance of empathy, understanding team dynamics, and the significance of hiring for ...

SummaryIn this episode, Ross Saunders interviews Rob Rudy, an experienced leader and advisor, about the challenges of leading and doing as a new manager. They discuss the importance of balancing leadership responsibilities with in...

SummaryIn this episode, Ross Saunders interviews Beverly Beuermann-King about toxic behavior in the workplace. They discuss the negative impact of toxic behavior on teams and organizations, as well as the importance of addressing ...

SummaryIn this episode, Ross Saunders and Robin O'Grady discuss conflict and culture in the workplace. They highlight the importance of communication in preventing and resolving conflicts, both within teams and with customers. The...

SummaryIn this episode, Ross Saunders and Lauren Sergy discuss the challenges of communicating with senior managers and executives. They highlight the importance of understanding the needs and decision-making processes of higher-...

This episode serves as an introduction to the podcast and my background in management, having moved into a management role from being a technical specialist. I share some of my experiences and the challenges faced as a new manager, which led me...